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COACHING for SELF-ADVOCACY

 

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Have you ever ...

  • Left a doctor's office wondering why you didn't get answers to all your questions?
  • Become frustrated by a live Customer Service rep who responded to your complaints like a chatbot?
  • Had the vague feeling you were being patronized in a conversation, but couldn't put your finger on why?
  • Responded to a criticism or complaint, only to be told you're being "defensive"?
  • Received an apology and then suspected it was hollow?